Legal

Terms and Conditions

Effective Date: May 1, 2026

These Terms and Conditions govern your use of these AI-powered products, each operated by John Amorosso. By purchasing or using any of these products, you agree to the terms applicable to that product as well as the shared terms that apply to all products.

BackupOnCall HireHotline ReferenceRabbit Shared Terms
Voice AI · 24/7 Answering

BackupOnCall

backuponcall.com

These Terms and Conditions govern your use of BackupOnCall ("we," "our," or "us"), an AI-powered call answering service. By signing up for or using BackupOnCall, you agree to these terms.

Program Description

BackupOnCall is an AI-powered answering service that answers inbound calls on behalf of businesses, collects caller information, and delivers summaries and notifications to the business client. The service may also send SMS messages to business clients and, with caller consent, to callers requesting appointment booking links.

SMS Messaging Terms

Program name: BackupOnCall

Message types: Transactional notifications including real-time missed call alerts to business clients, and optional booking links to callers who have provided verbal consent during a call.

Message frequency: Message frequency varies based on call volume. Business clients receive one SMS per incoming call. Callers receive a single message only when they have opted in verbally during a call.

Message and data rates may apply. Standard carrier rates apply to all SMS messages sent and received.

To opt out, reply STOP to any message. You will receive a confirmation and no further messages will be sent. For help, reply HELP or contact us at john@backuponcall.com.

Eligibility and Account

BackupOnCall is intended for use by businesses and professional service providers. By signing up, you represent that you are authorized to receive calls and messages on behalf of your business.

Subscription and Billing

BackupOnCall is offered on a monthly subscription basis. Pricing is displayed at the time of purchase. Subscriptions renew automatically each month unless cancelled. There are no long-term contracts. You may cancel at any time.

A 7-day money-back guarantee applies to your first month. Refund requests must be submitted within 7 days of the initial purchase.

Acceptable Use

You agree not to use BackupOnCall for any unlawful purpose or in any way that violates applicable laws or regulations. You are responsible for ensuring your use of the service complies with all applicable telecommunications and privacy laws.

Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted service. We are not liable for any losses resulting from service outages or interruptions beyond our reasonable control.

Contact

Questions about these terms? Contact us at john@backuponcall.com.

Voice AI · Candidate Screening

HireHotline

hirehotline.com

1. Description of Service

HireHotline is an AI-powered telephone candidate screening service. Clients configure screening questions; an AI agent conducts structured phone interviews with job candidates and returns transcripts, scores, and results to the Client dashboard. HireHotline is a screening tool only and does not make hiring decisions.

2. Client Responsibilities

  • Use HireHotline only for lawful employment screening purposes.
  • Obtain all legally required consents from candidates before initiating AI-conducted screening calls.
  • Comply with all applicable employment laws, including equal employment opportunity laws, the Americans with Disabilities Act, and any state or local equivalents.
  • Not use HireHotline to discriminate against candidates on the basis of any protected characteristic.
  • Provide accurate account and billing information.

3. No Employment Law Compliance Guarantee

HireHotline is a technology tool and does not provide legal advice. We make no representation that use of HireHotline results in compliance with any employment law or regulation. We strongly recommend consulting qualified legal counsel before deploying AI-based screening in your hiring process.

4. Call Recording and Consent

Screening calls may be recorded. It is the Client's sole responsibility to ensure all required disclosures and consents are obtained from candidates prior to any call, including compliance with applicable state call recording laws.

5. Subscription and Call Cap

HireHotline is offered on a monthly subscription basis with a defined call cap. When the cap is reached, screening pauses until the next billing cycle. Subscriptions renew automatically unless cancelled before the renewal date. All fees are non-refundable except as required by law.

6. AI Disclaimer

AI-generated transcripts and scores may contain errors or omissions. You are solely responsible for reviewing screening outputs and for any employment decision made in reliance on them.

Voice AI · Reference Checking

ReferenceRabbit

referencerabbit.com

1. Description of Service

ReferenceRabbit is an AI-powered reference checking service. References call in using a unique code, an AI agent conducts a structured interview, and the Client receives a written report, transcript, and audio recording within approximately 24 hours. ReferenceRabbit is a reference gathering tool only and does not evaluate or score candidates.

2. Client Responsibilities

  • Use ReferenceRabbit only for lawful professional reference checking purposes.
  • Obtain written authorization from the job candidate before conducting reference checks, as required under the Fair Credit Reporting Act (FCRA) and applicable state laws.
  • Ensure references are informed they are speaking with an AI system and that the call may be recorded, in compliance with all applicable consent and disclosure laws.
  • Comply with all applicable employment, privacy, and consumer protection laws.
  • Provide accurate account and billing information.

3. FCRA Notice

Depending on how ReferenceRabbit is used, it may qualify as a consumer reporting agency activity under the Fair Credit Reporting Act. We strongly recommend consulting qualified legal counsel to determine your compliance obligations before use. We make no representation that use of ReferenceRabbit automatically satisfies FCRA or any other legal compliance requirement.

4. Call Recording and Consent

All reference calls are recorded. It is the Client's sole responsibility to ensure all required disclosures and consents are obtained from references prior to any call being initiated.

5. Pricing and Bundles

ReferenceRabbit is available through one-time check bundles and monthly subscriptions. Bundle checks are non-refundable once delivered. Subscription fees are billed in advance and are non-refundable except as required by law. Subscriptions renew automatically unless cancelled before the renewal date. Unused monthly checks bank up to the plan cap and do not carry over upon cancellation.

6. AI Disclaimer

AI-generated transcripts, summaries, and reports may contain errors or omissions. Reports are for informational purposes only and are not a substitute for your own judgment. You are solely responsible for any employment decision made in reliance on a ReferenceRabbit report.

Shared Terms

The following terms apply to all products covered by these Terms: BackupOnCall, HireHotline, and ReferenceRabbit.

Disclaimer of Warranties

ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED SERVICE.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, JOHN AMOROSSO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF ANY PRODUCT. OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE ONE (1) MONTH PRECEDING THE CLAIM.

Indemnification

You agree to indemnify, defend, and hold harmless John Amorosso and his agents and representatives from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or related to: (a) your use of any product; (b) your violation of these Terms; (c) your violation of any applicable law or third-party right; or (d) any decision made in connection with AI-generated outputs.

Intellectual Property

All content, software, trademarks, and materials associated with these products are the property of John Amorosso or his licensors. You are granted a limited, non-exclusive, non-transferable license to use each product for its intended purpose.

Termination

We may suspend or terminate your access to any product at any time, with or without notice, for conduct that violates these Terms or is harmful to others. Upon termination, your right to use the service ceases immediately.

Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be resolved through binding arbitration under the rules of the American Arbitration Association, conducted on an individual basis. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Changes to These Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by updating the date at the top of this page. Your continued use of any product following any changes constitutes acceptance of the revised Terms.

Contact

Questions about these Terms may be directed to John Amorosso at john@genesissearch.com.